At Sneakersboot.com, operated by COBE APPAREL LTD, we respect your privacy and are committed to protecting your personal information.
This Privacy & Cookie Policy explains how we collect, use, store and protect personal information when you visit or use our website, place an order, contact us, or otherwise interact with our services.
- Who We Are
COBE APPAREL LTD
Company number: 12593729
Registered Address:
Unit 4
9 Chorley Road
Blackpool
FY3 7XQ
United Kingdom
Website: Sneakersboot.com
Email: sales@sneakersboot.com
Telephone: +447520658811
For the purposes of applicable UK data protection legislation, COBE APPAREL LTD is responsible for the personal information processed through this website.
- Information We May Collect
Depending on how you use our website, we may collect information such as:
Your name
Billing and delivery address
Email address
Telephone number
Order and transaction information
Information you provide when contacting customer service
Account or login information, where applicable
Information about how you use our website
IP address and technical information about your device or browser
Cookie and similar technology information
We only collect information that is reasonably necessary for the purposes described in this policy.
- How We Use Your Information
We may use your information to:
Process and fulfil your orders
Arrange delivery or collection
Process payments and refunds
Communicate with you regarding your order
Respond to customer service enquiries
Manage your account, where applicable
Prevent fraud and protect the security of our website
Improve our products, services and website
Understand how visitors use our website
Comply with our legal and regulatory obligations
Where appropriate, we rely on different lawful bases for processing personal data, including performing a contract with you, complying with legal obligations, pursuing legitimate business interests, and obtaining consent where consent is required.
- Payment Information
Payments made through our website may be processed by third-party payment service providers.
We do not need to store your complete payment card details ourselves in order to process your order. Your payment information may be handled directly by the relevant payment provider in accordance with its own privacy and security practices.
We accept Visa, Mastercard and American Express (Amex).
- Sharing Your Information
We may share relevant information with trusted third parties where necessary to operate our business, including:
Payment providers
Delivery and courier companies
Website hosting and technology providers
IT and security service providers
Professional advisers where necessary
Government authorities or law enforcement where legally required
We do not sell your personal information to third parties.
Where third-party service providers process personal information on our behalf, we expect them to handle that information appropriately and securely.
- How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Some information may need to be retained for longer periods where required by law, for accounting and tax purposes, to resolve disputes, prevent fraud, or establish or defend legal claims.
- Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
- Your Privacy Rights
Depending on the circumstances, UK data protection law gives you rights in relation to your personal information. These may include the right to:
Request access to personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of your information where applicable
Ask us to restrict certain processing
Object to certain types of processing
Request transfer of certain information to another organisation
Withdraw consent where processing is based on consent
Some rights are subject to legal conditions and exceptions.
To exercise a privacy right, please contact us using the details below.
- Contacting Us About Privacy
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
COBE APPAREL LTD
Unit 4
9 Chorley Road
Blackpool
FY3 7XQ
United Kingdom
Email: sales@sneakersboot.com
Phone: +447520658811
You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you believe your personal information has not been handled appropriately.
Cookie Policy
- What Are Cookies?
Cookies are small files or similar technologies that are stored on your device when you visit a website.
They can help websites remember information, keep shopping baskets functioning, improve security, remember preferences and understand how visitors interact with a website.
UK rules also apply to technologies similar to cookies that store or access information on a user’s device.
- How We Use Cookies
Sneakersboot.com may use cookies and similar technologies for purposes including:
Strictly Necessary Cookies
These cookies are required for essential website functions, such as:
Maintaining your shopping basket
Processing your order
Keeping the checkout process functioning
Maintaining website security
Remembering essential settings
These technologies may be used without consent where they are strictly necessary to provide a service you have requested.
Preference Cookies
These may remember choices you make when using our website, such as preferences that make your browsing experience more convenient.
Analytics Cookies
Where used, analytics technologies help us understand how visitors use our website, such as which pages are visited and how the website performs.
These technologies help us improve the website and customer experience.
Marketing Cookies
Where applicable, marketing or advertising technologies may be used to understand browsing activity and help deliver or measure relevant advertising.
Non-essential cookies and similar technologies generally require the user’s prior consent under applicable UK rules.
- Cookie Consent
When you first visit our website, you may be presented with a cookie consent tool that allows you to manage non-essential cookies.
You can choose whether to accept or reject optional cookies.
We will not rely on simply continuing to browse the website as consent for non-essential cookies. Consent should involve a clear positive action.
You can also manage or delete cookies through your browser settings.
- Third-Party Cookies
Some services integrated into our website may place or access cookies or similar technologies.
These may include payment, analytics, advertising, security, social media or other technology providers.
Third-party technologies are subject to the relevant provider’s own terms and privacy policies. Where required, we will seek appropriate consent before allowing non-essential third-party technologies to operate.
- Managing Cookies
You can control cookies through your browser settings and, where available, through our cookie preference tool.
Please be aware that disabling certain cookies may affect the functionality of the website, including features such as shopping baskets or checkout.
- Changes to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes to our services, website, technology, legal requirements or the way we process personal information.
The latest version will be published on this page with the relevant update date.
- Contact Us
If you have any questions regarding this Privacy & Cookie Policy or the way we use cookies and personal information, please contact:
COBE APPAREL LTD
Company number: 12593729
Unit 4, 9 Chorley Road
Blackpool
FY3 7XQ
United Kingdom
Email: sales@sneakersboot.com
Phone: +447520658811
